In this presentation, I argue that it is time to envision the design of a human-centred pipeline for multilingual crisis communication. It would enable a shift from the too many ad hoc solutions, which are still prevalent in many disasters, to creating sustainable infrastructures, which could support disaster cycle from early warning systems, through response, to recovery. More powerful machine learning solutions, such as large language models, have opened opportunities but also reignited lazy conceptualisations that standalone automated language translation is sufficient.
My argument is that the traditional disaster response cycle must evolve beyond standalone technological interventions to embrace congruous workflows where actions, activities, and technologies for multilingual communication function as an integrated system rather than discrete, separate, and standalone tools (Briva-Iglesias & O’Brien, 2026). Climate change intensifies disaster frequency annually, hence wasteful and ephemeral deployments of limited resources become extremely difficult to justify, when technological solutions, which are power hungry and impose infrastructural demands, may be perceived as contributing to, rather than resolving the problem. Given that technological resources for multilingual communication require substantial investment to produce and maintain, embedding them in sustainable pipelines that support all disaster phases is more critical than ever.
Any form of machine learning supporting multilingual communication generates resources: the problem is whether these resources are always curated, sustained, monitored, and updated. Evidence suggests that they are often produced ad hoc and not integrated. A collaborative aim for researchers working on this space would be to explore why there is not yet a start-to-end human-centred pipeline. A multilingual crisis communication pipeline may integrate all types of technology and data to ensure urgent, timely, efficient, and accurate information is available in crisis contexts. This gap represents both a technical challenge and an opportunity for interdisciplinary research communities (LT, translation studies, disaster management, behavioural psychologists) as well as a call to actively involve policymakers, NGOs, industry, public officers, and crisis and emergency managers.
While disasters may be triggered unexpectedly by latent or well-known natural or human hazards, their impact regularly disproportionately affects marginalized groups in society as it compounds over existing vulnerabilities (Alexander & Pescaroli, 2020; Federici, 2023). Community-led initiatives could integrate authentic language needs – spoken dialects, vs written languages, low-literacy vs preference for infographics - with data on language distribution from reliable censuses. Furthermore, establishing networks with culturally and linguistically diverse (CALD) communities has the benefit of helping us understand which languages, channels of communication, means of access, and capacity to understand information exists (Brandon & Maang, 2022; Federici et al., 2022). Knowing communities' preferences is not always possible, but when it is, it allows us to maximise resource use so that when technologies are deployed, developed, and maintained, they create resources usable across the whole disaster cycle.
Linguistic diversity can be considered a vulnerability (Federici, 2020) in multilingual contexts where information does not reach people whose primary languages are other than the main societal language. Yet with current capacity to gather data, we must ask: why are there not more systems that leverage known language census data to build resources supporting communities with limited proficiency? In high-resource language combinations, data visualisation and evaluation tools identify language needs and their distribution (Llewellyn et al., 2026). My first reflection focuses on whether it is possible to create bespoke solutions, for instance to support early warning systems (EWS) for severe weather (Gaviria Pabón et al., 2025) that could use a standard architecture enabling integration of multiple languages. Undeniably, there are huge differences between resource-rich contexts and resource-poor contexts, where poverty includes digital poverty and a lack of sufficient low-resource data to train any NMTs or LLMs with significant accuracy to support integrated multilingual early warning systems (Reid & Samson Nkoka, 2025); once a multilingual EWS infrastructure is available, its use could support any type of warning (public health, disaster, attacks). For our LT audience from Asia specifically, this presents a critical research frontier in low-resource NLP (Todorova, 2024).
A second reflection stems from the first one. There has been extraordinary evidence of communities rallying to complement top-down, institutional dissemination of information, with the use of their own channels to communicate information in a way that makes them trusted sources (YCI, 2016). Scaling-up resources to educate people and reduce risks takes time when language resources are scarce and there is no capacity (Knauerhase et al., 2026). When needs, demands, and capacity were supported by crowdsourcing and technological expertise, resources could be and were created (Lewis, 2010; Lewis et al., 2011). Crucially, community involvement in design and deployment would ensure additional buy-in and sustainability; for the LT field, this lesson deserves to be integrated into crisis-oriented systems (Larroyed et al., 2024), but how could this be done?
My third reflection will focus discussing how we could envision such a consolidated pipeline. Would it be a system, an architecture, or a process? Whichever form it would take, the high-stakes communicative setting demand a human-centred approach (Briva-Iglesias, 2024; Briva-Iglesias & O’Brien, 2026; Carpuat et al., 2025; O'Brien, 2024). With such a system or human-centred pipeline, validated and trustworthy resources can be re-used and optimised to generate new resources automatically, with a higher degree of quality in output.
This vision for an integrated pipeline is possibly utopian at this stage. Many questions and objections can be raised: who owns it, where does it sit, who pays for its creation and maintenance, how does it work in contexts of war and conflict? They are all valid especially at a time of extreme diplomatic and political instability globally. The answers could be bottom-up: local authorities could focus on local needs and network with local communities; creating bottom-up networks in the 21st century is extremely easy. If there is a political willingness to create resources to support multilingual communication in crises, the priority will be to test the feasibility of bottom-up systems that validate and share resources for multilingual communities, rather than duplicating work and depleting small budgets with redundant translations, Then, locally viable solutions can be easily networked. If international instability is a barrier, there are also established actors who will could harness such re-usable resources to deploy them in isolated, poor, conflict-torn, and disaster-affected regions. Many organisations such as the Emergency Medical Teams and Médecins sans Frontières have embedded some degree of training for their translation and interpreting teams; giving them access to optimised technological pipelines would not be seen as difficult. Also, organisation such as Crisis Translation Response and Translators without Borders (CLEAR Global) could integrate this hypothetical pipeline in their existing approaches. As scaling-up resources is possible in commercial settings, reusing resources in disaster settings should be more than a moral code, but an infrastructural and design challenge that requires technological solutions and drives brilliant minds to devise a new architecture. Professional translators and interpreters will then be paid properly from budgets that have demonstrated how cost-effective does not mean expensive ad hoc solutions, but long-term optimisation of resources. For pivot and mid-resourced languages, such a system can gradually create additional resources that are domain-specific and for low-resource languages, the pipeline can support training of professional translators.
These reflections could be dismissed as unachievable and idealistic. Perhaps they are. However, they also provide an overview of ideas coalescing around the findings from studies that show quantitatively that how the impact of high-quality translation (Ray et al., 2025), interpreting, and multimodal communication can be measured (Hibbs et al., 2026). If we can measure how risks (especially health-related risks) can be communicated in multilingual settings, then we will have parameters to evaluate the outputs of any integrated system. It will be possible to scale up evaluations on whether human-centred and optimised pipelines can produce trustworthy translations of risks, whose impact can be measured, and negative outcomes reduced.
Cited Works
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